Job Description
Launch your tech career with no experience required! TechStart Innovations is seeking motivated Entry-Level IT Support Specialists to join our dynamic team in Charlotte. We provide comprehensive training and mentorship to help you grow professionally while delivering exceptional service to our clients. If you're eager to learn and ready to start tomorrow, apply today!
Responsibilities
- Provide first-level technical support via phone, email, and chat
- Install and configure hardware/software systems
- Troubleshoot network connectivity issues
- Document technical procedures and solutions
- Collaborate with senior engineers on complex issues
- Conduct routine system maintenance and updates
- Train end-users on technology best practices
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic understanding of computer systems and networks
- Strong problem-solving and communication skills
- Ability to learn new technologies quickly
- Customer service-oriented mindset
- CompTIA A+ certification (or willingness to obtain)
- Valid North Carolina driver's license