Job Description
Join our award-winning tech team as an Entry-Level IT Support Specialist! We're urgently hiring motivated individuals in Minneapolis for fully remote positions with comprehensive paid training. Launch your career in tech while enjoying flexible work arrangements and competitive benefits. No prior experience required – we provide everything you need to succeed!
Responsibilities
- Provide remote technical support to clients via phone, email, and chat
- Troubleshoot hardware, software, and network issues
- Document cases and maintain accurate service records
- Collaborate with senior engineers on complex solutions
- Participate in ongoing training to master new technologies
- Contribute to knowledge base articles and team wikis
Qualifications
- High school diploma or equivalent (degree preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication
- Ability to learn quickly in a fast-paced environment
- Self-motivated with strong time management
- Comfortable working independently in a remote setting