Job Description
Launch your tech career with our comprehensive 12-week paid training program! InnovateTech Solutions is seeking motivated Entry-Level Tech Associates to join our dynamic team in Boston. No prior experience required – we provide hands-on training in cloud computing, cybersecurity fundamentals, and IT support. Work alongside industry experts in a collaborative environment with clear growth pathways to specialized roles. Enjoy competitive benefits, flexible scheduling, and mentorship from senior engineers. Join us to build the future of technology while building your career!
Responsibilities
- Complete comprehensive technical training modules in cloud systems and cybersecurity
- Provide tier-1 IT support to enterprise clients via phone and ticketing systems
- Document technical procedures and knowledge base articles
- Collaborate with senior engineers on infrastructure projects
- Participate in cross-departmental innovation sprints
- Maintain security protocols for client systems and data
- Track and resolve technical issues using ticketing software
Qualifications
- High school diploma or equivalent (technical certifications a plus)
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Basic computer literacy with willingness to learn new technologies
- Ability to work in fast-paced, collaborative environments
- Valid driver's license (for occasional client site visits)
- Passion for continuous learning and professional growth
- U.S. work authorization required