Job Description
Launch your tech career with our comprehensive paid training program! TechFuture NC is seeking motivated individuals in Charlotte to become IT Support Specialists. No prior experience required—we provide everything you need to succeed through our 8-week intensive bootcamp. Join a team of industry experts and gain hands-on experience in network administration, cybersecurity fundamentals, and cloud technologies. Enjoy competitive pay during training and guaranteed placement upon graduation.
Why Join Us?
- Zero-cost professional certification (CompTIA A+)
- Mentorship from senior engineers
- Full-time position with benefits post-training
- Opportunities for rapid advancement
Responsibilities
- Install, configure, and troubleshoot hardware/software systems
- Provide Tier 1/2 technical support via phone, chat, and in-person
- Document network infrastructure and security protocols
- Collaborate with cross-functional teams on IT projects
- Execute system backups and disaster recovery procedures
- Train end-users on new technologies and best practices
Qualifications
- High school diploma or equivalent (college degree preferred)
- Passion for technology and willingness to learn
- Strong problem-solving and communication skills
- Basic familiarity with Windows/macOS operating systems
- Ability to lift 25 lbs and work flexible hours
- Valid North Carolina driver's license (if field support required)
- Must pass background check and drug screening