Job Description
Start your tech career with zero experience! TechLaunch Solutions offers a comprehensive paid training program designed to transform motivated individuals into IT Support Specialists in Columbus, Ohio. Our 12-week intensive program combines classroom instruction, hands-on labs, and mentorship to build essential technical skills.
What You'll Gain:
- Compensation during training period ($15/hour)
- Industry-recognized certifications (CompTIA A+, Google IT Support)
- Guaranteed full-time position upon program completion
- Ongoing career advancement opportunities
We're seeking ambitious learners passionate about technology. No prior experience or degree required—just dedication and a growth mindset.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Install, configure, and maintain computer systems
- Diagnose network connectivity problems
- Document technical solutions and maintain knowledge base
- Collaborate with cross-functional teams on IT projects
- Deliver exceptional customer service to internal/external clients
Qualifications
- High school diploma or equivalent (required)
- Basic computer literacy (Windows OS, internet navigation)
- Strong problem-solving and analytical abilities
- Excellent verbal/written communication skills
- Ability to learn technical concepts quickly
- Self-motivated with attention to detail
- Valid driver's license (for occasional site visits)