Job Description
Launch your career in technology with our comprehensive training program! TechCorp Academy is seeking motivated individuals for our Entry Level IT Support Specialist position in Philadelphia. No prior experience required – we provide paid training in network administration, cybersecurity fundamentals, and cloud technologies. Join our collaborative team and gain hands-on experience supporting enterprise systems while working with industry mentors. This is your gateway to a future-proof career in IT!
Responsibilities
- Install, configure, and troubleshoot hardware and software systems
- Provide remote and on-site technical support to employees
- Monitor network performance and security protocols
- Document IT processes and maintain service logs
- Collaborate with senior engineers on infrastructure projects
- Participate in ongoing training to master new technologies
- Support cloud platform operations (AWS/Azure basics)
Qualifications
- High school diploma or equivalent required
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and attention to detail
- Excellent communication and customer service aptitude
- Ability to learn technical concepts quickly
- Must pass pre-employment assessment
- Valid driver's license preferred for occasional site visits
- Background check required post-offer