Job Description
Launch your tech career with our comprehensive paid training program! TechGrow Academy is seeking motivated individuals to join our Entry-Level IT Support Specialist team in Oakland. No experience required – we provide all training needed to succeed in high-demand roles. Work with cutting-edge technology while growing professionally in a supportive environment. Why join us? Paid 8-week training program, competitive salary, health benefits, and clear advancement paths. Transform your passion for technology into a stable career today!
Responsibilities
- Install, configure, and troubleshoot hardware/software systems
- Provide end-user support for desktop/laptop issues
- Document technical processes and maintain knowledge base
- Collaborate with senior engineers on complex projects
- Participate in ongoing skills development workshops
- Support network infrastructure and cloud services
- Deliver exceptional customer service via ticketing systems
Qualifications
- High school diploma or equivalent required
- Basic computer literacy and internet navigation skills
- Strong problem-solving and communication abilities
- Ability to work independently and in teams
- Willingness to learn technical concepts quickly
- Customer service mindset with patience and empathy
- No prior IT experience necessary – training provided!