Job Description
Join NexusTech Solutions as an Entry Level IT Support Specialist and launch your career in Seattle's thriving tech scene! We're seeking passionate individuals eager to provide exceptional technical support to our clients. Enjoy hybrid work flexibility (3 days in Seattle office, 2 remote) while gaining hands-on experience with cutting-edge technologies. Our comprehensive training program ensures rapid growth into mid-level roles within 18 months.
Responsibilities
- Diagnose and resolve hardware/software issues for enterprise clients
- Implement cybersecurity protocols and maintain network security
- Create technical documentation and troubleshooting guides
- Collaborate with cross-functional teams on system deployments
- Provide remote and on-site technical support to end-users
- Monitor system performance and optimize IT infrastructure
Qualifications
- Associate degree in IT/Computer Science or equivalent experience
- Basic knowledge of Windows/macOS/Linux operating systems
- Familiarity with networking fundamentals (TCP/IP, DNS)
- Strong problem-solving and communication skills
- CompTIA A+ certification preferred (or willingness to obtain)
- Valid US driver's license for occasional on-site visits