Job Description
Are you looking to launch a career in the technology industry? Apex Tech Solutions is seeking motivated individuals for our Entry Level IT Support team in Reston, Virginia.
We offer a comprehensive training program designed to equip you with the skills necessary to succeed in a dynamic IT environment. If you have a passion for technology and a drive to learn, we provide the platform for you to excel.
Join a leading company in the DC metro area and take the first step towards a rewarding future.
Responsibilities
- Provide exceptional technical support and troubleshooting for internal employees.
- Assist with the installation, configuration, and maintenance of hardware and software systems.
- Manage and resolve incoming help desk tickets efficiently and accurately.
- Conduct on-site and remote diagnostics for network and connectivity issues.
- Collaborate with senior IT staff to implement technical solutions and best practices.
Qualifications
- High School Diploma or GED required.
- No prior professional experience necessary; on-the-job training provided.
- Strong desire to learn new technologies and troubleshooting methodologies.
- Basic understanding of computer operations and operating systems is a plus.
- Excellent written and verbal communication skills.
- Ability to work in a collaborative team environment.