Job Description
Launch your tech career with our comprehensive paid training program! TechGrowth Solutions is seeking motivated Entry-Level IT Support Specialists to join our Columbus team. No prior experience required – we'll provide hands-on training in network administration, cybersecurity basics, and cloud technologies. Enjoy full-time benefits including health insurance, 401(k) matching, and career advancement opportunities. Work alongside industry experts in a modern, collaborative environment while building foundational IT skills for long-term growth.
Responsibilities
- Install, configure, and troubleshoot hardware/software systems
- Provide technical support to internal staff via phone, email, and chat
- Document IT procedures and maintain service desk tickets
- Assist with network security monitoring and basic threat response
- Participate in paid training modules covering cloud platforms and automation
- Collaborate with senior engineers on infrastructure projects
- Implement data backup and recovery protocols
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy and problem-solving aptitude
- Strong communication and customer service skills
- Ability to learn technical concepts quickly
- Valid driver's license for occasional site visits
- Pass background check and drug screening
- Self-motivated with willingness to obtain CompTIA A+ certification