Job Description
Launch your tech career with TechSolutions Inc., a leading IT services provider in North Carolina. We're seeking passionate entry-level professionals to join our dynamic team as IT Support Specialists. No experience required – we provide comprehensive training and mentorship to help you grow. Enjoy competitive pay, comprehensive benefits, and a collaborative work environment in Raleigh's thriving tech hub. Perfect for recent graduates and career changers looking to enter the IT field.
Responsibilities
- Provide first-level technical support for hardware/software issues
- Assist with network setup, maintenance, and security protocols
- Document IT processes and maintain system documentation
- Collaborate with senior technicians to resolve complex issues
- Install, configure, and troubleshoot desktop/laptop systems
- Support user accounts and access management
- Participate in IT asset inventory and lifecycle management
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and troubleshooting skills
- Strong communication and customer service abilities
- Ability to learn technical concepts quickly
- Problem-solving mindset and attention to detail
- Valid driver's license (required for occasional site visits)
- Willingness to obtain CompTIA A+ certification within 6 months