Job Description
Ready to launch your tech career? Join TechStart Solutions as an Entry-Level IT Support Specialist in sunny Jacksonville, FL! We're hiring motivated individuals with no prior experience – our comprehensive paid training program will equip you with essential skills in network administration, cybersecurity basics, and troubleshooting. Enjoy a competitive salary, full benefits, and clear growth pathways into specialized IT roles. Our collaborative culture values innovation and professional development, making this the perfect stepping stone for your career in technology.
Responsibilities
- Provide frontline technical support to employees via phone, email, and in-person
- Install, configure, and maintain hardware/software systems
- Diagnose and resolve network connectivity issues
- Document IT processes and create knowledge base articles
- Assist with cybersecurity best practices implementation
- Collaborate with senior IT team on infrastructure projects
- Train end-users on new technology deployments
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and problem-solving aptitude
- Strong communication and customer service skills
- Ability to learn technical concepts quickly
- Valid driver's license (for occasional site visits)
- Passion for technology and continuous learning
- Ability to lift 20lbs for equipment handling
- Must pass background check and drug screening