Job Description
Launch your tech career with paid training as an Entry-Level IT Support Specialist! Join our dynamic team at TechGrowth Solutions in San Jose, CA, where we invest in talent through comprehensive weekend shift programs. No prior experience needed – we provide all the tools and mentorship you need to thrive in this high-growth role. Enjoy competitive pay, flexible scheduling, and a supportive environment designed to accelerate your professional development. Apply today and transform your future!
Responsibilities
- Provide technical support for hardware, software, and network systems
- Troubleshoot and resolve user issues via phone, email, and remote assistance
- Install, configure, and maintain desktop/laptop equipment
- Document incidents, solutions, and asset inventory in ITSM systems
- Conduct routine system updates and security patches
- Train end-users on new technologies and best practices
- Collaborate with senior IT staff on complex escalations
Qualifications
- High school diploma or equivalent (college preferred)
- Basic understanding of operating systems (Windows, macOS)
- Excellent communication and problem-solving skills
- Ability to work independently and in team environments
- Flexibility to work weekend shifts (Sat/Sun)
- Customer service mindset with patience and empathy
- Willingness to learn new technologies through paid training