Job Description
Launch your career in technology with our comprehensive paid training program! TechGrow Solutions is seeking motivated Entry-Level IT Support Specialists in Chicago. No prior experience required – we provide all training needed to succeed. Join our dynamic team and gain hands-on experience with cutting-edge technologies while building a foundation for long-term growth. This is your opportunity to transform your passion for tech into a professional career with competitive pay and benefits.
Responsibilities
- Provide technical support to clients via phone, email, and remote assistance
- Install, configure, and troubleshoot hardware/software systems
- Document support tickets and maintain accurate records
- Collaborate with senior technicians to resolve complex issues
- Participate in ongoing skills development and certification training
- Assist with network monitoring and system maintenance tasks
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and problem-solving skills
- Strong communication and customer service abilities
- Willingness to learn new technologies through paid training
- Ability to work independently and as part of a team
- Valid driver's license and reliable transportation