Job Description
Join InnovateTech Solutions as an Entry Level IT Support Specialist and kickstart your career in technology! We're seeking motivated individuals to join our dynamic team in Chicago, Illinois. This full-time role offers comprehensive training and growth opportunities for recent graduates and career changers. Enjoy competitive benefits, a collaborative work environment, and the chance to work with cutting-edge technology. Apply today to become part of our mission to empower businesses through innovative IT solutions.
Responsibilities
- Provide technical assistance and troubleshooting for hardware/software issues
- Install, configure, and maintain computer systems and networks
- Document IT processes and maintain accurate support tickets
- Collaborate with team members to resolve complex technical problems
- Assist in cybersecurity protocols and data protection measures
- Train end-users on new technology implementations
- Monitor system performance and recommend improvements
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of Windows/Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Ability to work independently and in a team environment
- Customer service-oriented mindset
- CompTIA A+ certification preferred (not required)
- Valid driver's license required for occasional site visits