Job Description
Launch your tech career tomorrow with TechStart Solutions! We're seeking motivated Entry Level IT Support Specialists to join our dynamic team in Albuquerque. No experience? No problem! We provide comprehensive training and a supportive environment to help you thrive. As a key member of our IT department, you'll gain hands-on experience with cutting-edge technologies while serving our clients' needs. If you're eager to learn, passionate about technology, and ready to start your professional journey, apply today!
Responsibilities
- Provide first-level technical support via phone, email, and remote assistance
- Install, configure, and troubleshoot hardware/software systems
- Document technical issues and resolutions in ticketing systems
- Collaborate with senior technicians to resolve complex problems
- Assist with network maintenance and security protocols
- Train end-users on new technologies and best practices
- Participate in IT infrastructure upgrades and projects
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic understanding of operating systems (Windows, macOS)
- Strong problem-solving and analytical skills
- Excellent written and verbal communication abilities
- Customer service-oriented mindset
- Ability to work independently and in team environments
- Willingness to learn new technologies through training
- Valid driver's license and reliable transportation