Job Description
Launch your tech career with our comprehensive 12-week paid training program! TechGrowth Solutions is seeking motivated individuals for our Entry-Level IT Support Specialist role in Boston. No prior experience required – we provide everything you need to succeed in the fast-growing IT field. Join our innovative team and gain hands-on experience with cloud infrastructure, cybersecurity protocols, and enterprise systems. Enjoy competitive pay, full benefits, and clear career progression paths. Apply today and transform your passion for technology into a professional career!
Responsibilities
- Install, configure, and troubleshoot hardware/software systems
- Provide technical support to employees via phone, email, and in-person
- Document IT processes and maintain knowledge base articles
- Assist with network security monitoring and incident response
- Collaborate with senior engineers on system upgrades and projects
- Participate in cross-departmental tech initiatives
- Complete certification training modules during onboarding
Qualifications
- High school diploma or equivalent (college degree preferred)
- Strong problem-solving and analytical abilities
- Basic computer literacy (Windows/Mac OS, Office Suite)
- Excellent communication and customer service skills
- Ability to work in a fast-paced, team-oriented environment
- Willingness to obtain CompTIA A+ certification
- Valid driver's license (for occasional site visits)