Job Description
Join TechNova Solutions' dynamic team as an Entry-Level IT Support Specialist! We're urgently hiring passionate individuals in Miami to launch their tech careers. Enjoy comprehensive training, growth opportunities, and a collaborative environment where your skills matter. Perfect for recent graduates eager to make an impact in a fast-paced tech landscape.
Why TechNova? Industry-leading mentorship, cutting-edge projects, and a commitment to your professional development. Our Miami office offers modern amenities and a supportive culture designed to accelerate your career.
Responsibilities
- Provide first-level technical support for hardware/software issues
- Install, configure, and maintain computer systems and networks
- Document technical procedures and create knowledge base articles
- Collaborate with senior IT staff on system upgrades
- Monitor system performance and security protocols
- Train end-users on new technologies and best practices
- Assist with IT asset management and inventory
Qualifications
- Associate's degree in IT, Computer Science, or related field
- Basic knowledge of Windows/macOS/Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong problem-solving and communication skills
- CompTIA A+ or similar certification preferred
- Ability to work flexible hours including occasional weekends
- Valid Florida driver's license (required for site visits)
- Passion for learning new technologies