Job Description
Launch your tech career with TechGrow Solutions! We're seeking motivated Entry-Level IT Support Specialists in Columbus, OH with paid training and immediate start dates. No prior experience required – we'll equip you with industry certifications and hands-on expertise to thrive in our dynamic environment. Join a team committed to your professional growth while delivering cutting-edge IT solutions to Ohio businesses.
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems and peripherals
- Document IT processes and create knowledge base articles
- Collaborate with senior engineers on complex troubleshooting
- Implement cybersecurity best practices across client systems
- Train end-users on new technologies and company protocols
Qualifications
- High school diploma or equivalent; technical certification preferred
- Basic knowledge of Windows OS and networking concepts
- Strong problem-solving and communication skills
- Ability to lift 25 lbs and work in various office environments
- Valid driver's license and reliable transportation
- Customer service mindset with patience and adaptability
- Willingness to earn CompTIA A+/Network+ certifications