Job Description
Launch your tech career with paid training and immediate employment opportunity! Cleveland Tech Solutions Inc. is seeking motivated Entry-Level IT Support Specialists to join our growing team. No experience required – we provide comprehensive hands-on training in network administration, system troubleshooting, and cybersecurity fundamentals. Enjoy competitive benefits, career advancement pathways, and a collaborative work environment in downtown Cleveland.
Why join us?
- 6-week paid training program ($20/hour during training)
- Full-time position with health/dental/vision benefits
- Opportunity for certifications (CompTIA A+, Network+)
- Mentorship from senior engineers
- Flexible hybrid work schedule post-training
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Install and configure desktop/laptop systems
- Monitor and maintain network infrastructure
- Document IT procedures and knowledge base articles
- Collaborate with cross-functional teams on IT projects
- Adhere to cybersecurity protocols and best practices
- Participate in ongoing skills development training
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Ability to work independently and in team settings
- Willingness to obtain industry certifications
- Valid driver's license (for occasional site visits)
- Pass background check and drug screening