Job Description
Join our dynamic IT team as an Entry-Level IT Support Specialist in Wichita! We're seeking passionate tech enthusiasts to provide essential technical support and drive innovation. At TechSolutions Inc., you'll gain hands-on experience with cutting-edge systems while serving our growing client base. This role offers structured training, mentorship, and clear career advancement paths in a collaborative environment. If you're ready to launch your IT career with a company that values growth and innovation, apply today!
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop systems and peripherals
- Document IT processes and maintain accurate support ticket logs
- Collaborate with senior engineers on complex troubleshooting
- Assist with cybersecurity protocols and data protection measures
- Train end-users on new technologies and best practices
- Participate in system upgrades and infrastructure projects
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of Windows OS, networking fundamentals, and security principles
- Strong problem-solving skills and customer service orientation
- Ability to work independently and prioritize multiple tasks
- CompTIA A+ or similar certification preferred
- Proficiency with Microsoft Office 365 and cloud applications
- Valid driver's license and reliable transportation