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Information Technology 🏢 Full Time ⭐️ Verified

Entry Level IT Support Specialist

TechNova Solutions
New Orleans
Estimated Salary
USD 50.000 – USD 65.000
Live Update
21 Juni 2026
Deadline
21 Jun 2027

Job Description

Join our dynamic IT team as an Entry Level Support Specialist and launch your career in technology! We're urgently hiring motivated tech enthusiasts in New Orleans to provide critical infrastructure support for our growing client base. This is your chance to gain hands-on experience with cutting-edge systems while working alongside industry veterans. Enjoy competitive pay, comprehensive benefits, and immediate growth opportunities in a collaborative environment.

What We Offer:

  • Full-time position with immediate start
  • Health, dental, and vision insurance
  • 401(k) with company match
  • Professional development stipend
  • Hybrid work schedule (3 days office/2 days remote)

Responsibilities

  • Provide Tier 1/2 technical support for hardware, software, and network issues
  • Deploy and configure desktop/laptop systems for new employees
  • Monitor and maintain cloud infrastructure (AWS/Azure)
  • Document IT processes and create knowledge base articles
  • Collaborate on cybersecurity initiatives and access management
  • Assist with system upgrades and patch management
  • Support AV equipment and conference room technologies

Qualifications

  • Associate's degree in IT, Computer Science, or related field
  • Basic understanding of networking fundamentals (TCP/IP, DNS)
  • Familiarity with Windows/macOS/Linux operating systems
  • Customer service experience with strong communication skills
  • CompTIA A+ or similar certification preferred
  • Ability to troubleshoot hardware/software independently
  • Valid driver's license for occasional on-site support

Required Skills

IT Support Help Desk Networking Cloud Computing Cybersecurity Troubleshooting Windows Administration AWS

Ready to Take This Challenge?

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