Job Description
Join our dynamic IT team in Wichita and launch your career in technology! We're urgently seeking passionate entry-level IT professionals to provide critical technical support across our growing organization. As an IT Support Specialist, you'll be the first point of contact for troubleshooting hardware/software issues, maintaining network infrastructure, and ensuring seamless operations. Enjoy competitive benefits, mentorship from senior engineers, and opportunities for professional growth in a collaborative environment.
Responsibilities
- Diagnose and resolve end-user hardware/software issues via phone, email, and remote support
- Deploy and configure workstations, laptops, and peripherals
- Monitor network performance and security protocols
- Create and maintain technical documentation
- Collaborate with cross-functional teams on IT projects
- Manage access controls and user accounts
- Assist with cloud service administration (AWS/Azure)
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows/Linux operating systems
- Familiarity with networking fundamentals (TCP/IP, DNS)
- Customer service orientation with strong communication skills
- CompTIA A+ or similar certification preferred
- Problem-solving ability with attention to detail
- Willingness to learn new technologies quickly