Job Description
Join our dynamic team as an Entry-Level IT Support Specialist in Long Beach! We're urgently seeking tech-savvy individuals passionate about solving problems and supporting our growing infrastructure. This is your launchpad into a rewarding IT career with hands-on experience in cutting-edge systems. Enjoy competitive benefits, mentorship from senior engineers, and opportunities for rapid growth in a collaborative environment.
Responsibilities
- Provide first-level technical support for hardware/software issues via phone, email, and in-person
- Deploy and configure workstations, laptops, and peripherals
- Manage Active Directory accounts and permissions
- Troubleshoot network connectivity and security protocols
- Document IT processes and maintain asset inventory
- Collaborate with vendors for hardware/service procurement
Qualifications
- Associate's degree in IT or related field OR 1+ years relevant experience
- CompTIA A+ certification or equivalent knowledge
- Proficiency with Windows OS and basic networking concepts
- Strong diagnostic and problem-solving abilities
- Excellent written/verbal communication skills
- Ability to lift 25lbs and work in varied environments
- Valid California driver's license preferred