Job Description
Launch your IT career in Las Vegas' fastest-growing tech sector! Nevada Tech Solutions is seeking motivated entry-level IT professionals to join our dynamic support team. This immediate-hire position offers hands-on experience with cutting-edge technology while serving diverse clients across Nevada. Enjoy competitive benefits, mentorship from senior engineers, and clear pathways to specialization in cloud, security, or infrastructure roles.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues via phone, email, and remote access
- Install, configure, and maintain desktop/laptop systems and peripherals
- Document troubleshooting procedures and maintain service desk ticketing system
- Collaborate with network team on connectivity and security protocols
- Assist with onboarding new employees and equipment deployment
- Participate in 24/7 rotational on-call support schedule
Qualifications
- Associate's degree in IT/Computer Science or equivalent certification (CompTIA A+, Google IT Support)
- Basic knowledge of Windows OS, networking concepts, and cybersecurity fundamentals
- Strong problem-solving skills and customer service aptitude
- Ability to lift 30lbs and work in varied office environments
- Valid Nevada driver's license (client site visits required)
- Proficiency with ticketing systems (ServiceNow/Jira preferred)