Job Description
Join our innovative team in El Paso as an Entry-Level IT Support Specialist! TechHorizon Solutions is seeking passionate tech enthusiasts to launch their careers in a dynamic environment. We offer hands-on experience with cutting-edge technologies, mentorship from industry veterans, and clear growth paths into cybersecurity, cloud computing, and network administration. Enjoy competitive compensation, comprehensive benefits, and the opportunity to make an immediate impact in our growing tech hub.
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems
- Document IT processes and maintain service desk tickets
- Collaborate with cross-functional teams on system deployments
- Assist with cybersecurity protocols and access management
- Train users on new technologies and best practices
- Support cloud infrastructure (AWS/Azure) monitoring
Qualifications
- Associate's degree in IT, Computer Science, or related field
- Basic knowledge of Windows/Linux operating systems
- Familiarity with networking fundamentals (TCP/IP, DNS)
- Customer service experience with problem-solving mindset
- CompTIA A+ or similar certification preferred
- Ability to lift 25 lbs for equipment handling
- Valid Texas driver's license (for occasional off-site support)
- Eagerness to learn and adapt to new technologies