Job Description
Join our dynamic IT team as an Entry-Level IT Support Specialist and launch your career in technology! We're seeking motivated individuals ready to grow with us in San Antonio's thriving tech hub. Enjoy competitive benefits, mentorship from industry experts, and opportunities for rapid advancement. No experience? No problem! We provide comprehensive training to transform your passion for technology into a professional career.
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Install, configure, and maintain desktop systems and peripherals
- Document all IT processes, incidents, and resolutions
- Collaborate with senior team members on infrastructure projects
- Assist with cybersecurity protocols and data protection measures
- Train end-users on technology best practices
- Participate in system upgrades and maintenance cycles
Qualifications
- Associate degree in IT or related field OR equivalent certification (CompTIA A+, Network+)
- Basic understanding of Windows/macOS operating systems
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Ability to work independently and in team environments
- Customer service mindset with patience and adaptability
- Willingness to pursue ongoing technical certifications