Job Description
Join TechNova Solutions as an Entry-Level IT Support Specialist and kickstart your career in technology! We're seeking passionate tech enthusiasts to deliver exceptional IT services to our clients in Atlanta. This is your gateway to hands-on experience with cutting-edge systems while working alongside industry experts. Enjoy competitive compensation, comprehensive benefits, and a dynamic environment that fosters growth. Apply today and become part of Atlanta's thriving tech ecosystem!
Responsibilities
- Provide desktop and network support to resolve hardware/software issues
- Install, configure, and maintain Windows/Linux systems
- Document technical procedures and create knowledge base articles
- Collaborate with senior engineers on infrastructure projects
- Monitor system performance and troubleshoot network connectivity
- Assist with security protocols and access management
- Train end-users on new technologies and best practices
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic understanding of networking concepts (TCP/IP, DNS, DHCP)
- Familiarity with Windows/Linux operating systems
- Strong problem-solving and communication skills
- CompTIA A+ or similar certification preferred
- Experience with ticketing systems (ServiceNow, Jira)
- Ability to work in a fast-paced team environment