Job Description
Launch your IT career with TechSolutions Inc., a leading tech innovator in Colorado Springs! We're seeking motivated Entry-Level IT Support Specialists to join our dynamic team and deliver exceptional technical solutions to our clients. This is your opportunity to grow professionally in a collaborative environment while working with cutting-edge technologies.
As an integral part of our IT department, you'll gain hands-on experience in system administration, network troubleshooting, and cybersecurity best practices. We offer comprehensive training programs, mentorship opportunities, and a clear path for career advancement. Join us in shaping the future of technology while enjoying Colorado's vibrant outdoor lifestyle!
Responsibilities
- Provide first-level technical support for hardware, software, and network systems
- Diagnose and resolve user issues via phone, email, and remote assistance
- Install, configure, and maintain desktop/laptop computers and peripherals
- Assist with cybersecurity protocols including vulnerability assessments
- Document IT processes and maintain accurate service records
- Collaborate with senior IT staff on infrastructure projects
- Participate in IT asset management and inventory control
Qualifications
- Associate's degree in IT, Computer Science, or related field
- CompTIA A+ certification or equivalent experience
- Basic knowledge of Windows/Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and communication skills
- Ability to work independently and in team environments
- Valid Colorado driver's license (for occasional site visits)
- Passion for technology and continuous learning