Job Description
Join our dynamic IT team in Fort Worth and kickstart your tech career! TechSolutions Fort Worth is seeking motivated Entry Level IT Support Specialists to provide critical technical assistance to our growing client base. This is your opportunity to gain hands-on experience in enterprise systems, network infrastructure, and cybersecurity while working with industry-leading mentors. We offer competitive compensation, comprehensive benefits, and a clear path for career advancement.
Responsibilities
- Provide first-level technical support via phone, email, and remote assistance for hardware/software issues
- Install, configure, and maintain desktop/laptop systems and peripheral devices
- Monitor network performance and troubleshoot connectivity issues
- Document IT procedures and create knowledge base articles
- Assist with cybersecurity protocols and data protection measures
- Collaborate with senior IT staff on infrastructure projects
- Train end-users on new technologies and best practices
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- CompTIA A+ or Network+ certification preferred (willing to train)
- Basic understanding of Windows OS, Active Directory, and networking concepts
- Strong problem-solving and customer service skills
- Ability to work independently and in team environments
- Valid driver's license and reliable transportation
- Passion for technology and continuous learning