Job Description
Launch your tech career in Jacksonville with our comprehensive training program! We're seeking motivated individuals to join our IT Support team, where you'll gain hands-on experience while earning competitive pay. No prior technical experience required – we provide all training needed to excel. Enjoy a supportive environment with mentorship opportunities, career advancement paths, and a collaborative culture focused on growth. If you're ready to build a future in technology, apply today!
Responsibilities
- Install, configure, and troubleshoot hardware/software systems
- Provide technical support to employees via phone, email, and chat
- Document issues and resolutions in ticketing systems
- Participate in cross-departmental IT projects
- Assist with network security protocols and best practices
- Conduct routine system maintenance and updates
- Train users on new technologies and procedures
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and attention to detail
- Excellent communication and customer service skills
- Ability to learn technical concepts quickly
- Valid driver's license (for occasional off-site support)
- Pass background check and drug screening