Job Description
Join TechNova Solutions' dynamic team as an Entry Level IT Specialist! We're urgently seeking motivated individuals ready to launch their tech careers in Seattle's thriving innovation hub. As a cornerstone of our IT department, you'll gain hands-on experience with cutting-edge systems while contributing to impactful projects. Our comprehensive training program ensures rapid growth into a full-fledged tech professional. Enjoy competitive benefits, mentorship from industry veterans, and a collaborative environment where your ideas matter. Don't miss this opportunity to transform your passion for technology into a rewarding career!
Responsibilities
- Provide Tier 1 technical support to employees via phone, email, and in-person
- Install, configure, and maintain hardware/software systems
- Monitor network performance and troubleshoot connectivity issues
- Document IT processes and maintain asset inventory databases
- Collaborate with senior IT staff on system upgrades and security protocols
- Assist in data backup/recovery operations
- Train staff on new technology implementations
Qualifications
- Associate's degree in IT or related field OR equivalent experience
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Ability to work independently and in team environments
- Customer service mindset with patience and empathy
- CompTIA A+ or similar certification preferred