Job Description
Are you looking for an exciting career opportunity in Georgia? Georgian Tech Solutions is currently seeking dedicated Entry Level Customer Support Representatives to join our growing team. We value passion, integrity, and a desire to learn.
In this role, you will be the first point of contact for our clients, ensuring they receive top-tier service. Whether you are starting your career or looking for a fresh start, we provide the training and tools you need to succeed.
Responsibilities
- Respond to inbound customer inquiries via phone and email in a professional and timely manner.
- Resolve customer issues and complaints by identifying the root cause and offering solutions.
- Document all customer interactions, feedback, and account information accurately.
- Collaborate with the support team and other departments to ensure seamless service delivery.
- Learn and demonstrate in-depth knowledge of company products and services.
Qualifications
- High school diploma or equivalent required.
- Strong interpersonal and communication skills (verbal and written).
- Basic computer literacy and typing proficiency.
- Ability to multitask and manage time effectively.
- Willingness to learn and adapt in a dynamic environment.