Job Description
Are you ready to launch a career in a fast-paced, high-growth industry? Apex Digital Solutions is looking for driven Entry Level Customer Success Associates to join our team in Cleveland, Ohio. We specialize in providing premium solutions for our clients and are committed to investing in our team members through comprehensive paid training.
We believe in promoting from within and offer a clear roadmap for career advancement. Whether you are a recent graduate or looking for a fresh start, this is your chance to build a future in sales and customer relations with a company that values your potential.
What you will do:
Responsibilities
- Engage with prospective clients to understand their needs and present our services effectively.
- Conduct market research to identify new business opportunities and growth areas.
- Collaborate with the sales team to achieve monthly and quarterly revenue targets.
- Build and maintain long-term relationships with a diverse portfolio of clients.
- Learn and master our proprietary CRM software and sales platforms.
- Attend weekly training sessions and workshops to refine your skills.
- Provide exceptional support to ensure high levels of customer retention.
Qualifications
- High School Diploma or GED required; Bachelor’s degree in Business, Marketing, or related field is a plus.
- Strong desire to learn and willingness to undergo paid training.
- Excellent verbal and written communication skills.
- Ability to work independently while being a collaborative team player.
- Basic computer proficiency and familiarity with technology is preferred.
- Must be authorized to work in the United States.