Job Description
Launch your career in Charlotte with our award-winning training program! No experience required—just your passion for growth. We're seeking motivated individuals to join our dynamic team as Customer Specialists. Our comprehensive 8-week training program covers industry-leading techniques, soft skills development, and product knowledge, setting you up for success from day one. Enjoy a supportive environment with mentorship, career advancement opportunities, and competitive benefits including health insurance and retirement plans.
Why Choose Growth Horizons? We invest in our people. Our Charlotte facility features modern training labs, flexible scheduling options, and a team culture that celebrates innovation and collaboration. Join us in transforming careers and building futures in the heart of North Carolina's thriving business district.
Responsibilities
- Delocate exceptional customer experiences across multiple communication channels
- Master company products and services through our structured training curriculum
- Resolve customer inquiries with empathy and efficiency
- Document interactions using CRM systems with precision
- Collaborate with cross-functional teams to optimize service delivery
- Identify opportunities for process improvements during training
- Participate in ongoing skill development workshops
Qualifications
- No prior experience required—training provided
- High school diploma or equivalent (degree preferred)
- Strong communication skills and positive attitude
- Ability to learn technical concepts quickly
- Basic computer proficiency (Microsoft Office suite)
- Customer-focused mindset with problem-solving aptitude
- Reliable transportation and punctuality
- Commitment to completing the full training program