Job Description
Start Your Career Today! No Experience Required - We Train You!
We're urgently hiring motivated individuals for entry-level customer service positions in Houston. No prior experience needed! Our comprehensive 4-week paid training program will equip you with essential skills for success. Join a supportive team environment with competitive pay, growth opportunities, and full benefits including health insurance and 401k.
This role is perfect for recent graduates, career changers, or anyone seeking a fresh start. We value attitude over experience – if you're eager to learn and grow, we want to meet you!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions in CRM system accurately
- Collaborate with team members to improve service quality
- Complete ongoing training modules to enhance product knowledge
- Meet performance metrics for call quality and resolution time
- Contribute to a positive, collaborative team culture
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Ability to type 25+ WPM with accuracy
- Proficient in basic computer applications
- Positive attitude and willingness to learn
- Reliability and punctual attendance
- Problem-solving mindset
- No prior experience necessary – training provided