Job Description
Join our dynamic team in the heart of New Orleans! Urban Growth Partners is urgently hiring motivated individuals for entry-level customer service roles. No prior experience required – we provide comprehensive training to launch your career. Enjoy competitive pay, comprehensive benefits, and opportunities for growth in a supportive environment. Perfect for recent graduates or career changers looking to start fresh!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Process orders, returns, and service requests accurately
- Document interactions in CRM systems with attention to detail
- Collaborate with team members to resolve complex issues
- Participate in ongoing training to enhance product knowledge
- Contribute to improving customer satisfaction metrics
- Adhere to company policies and confidentiality standards
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong verbal and written communication skills
- Basic computer proficiency with willingness to learn new systems
- Positive attitude and problem-solving mindset
- Ability to work in a fast-paced, team-oriented environment
- Reliable transportation to our downtown location
- Willingness to work flexible hours including weekends if needed