Job Description
Join our dynamic team as an Entry-Level Customer Service Specialist in San Antonio! This flexible part-time role is perfect for students and career starters looking to build professional experience while earning competitive pay. We provide comprehensive training and a supportive environment where you can develop essential communication and problem-solving skills. Enjoy a modern workplace with opportunities for growth and advancement within our rapidly expanding company.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Resolve product and service issues efficiently using our CRM system
- Document interactions and maintain accurate customer records
- Collaborate with team members to ensure seamless service delivery
- Identify upsell opportunities to enhance customer satisfaction
- Participate in ongoing training sessions to improve product knowledge
Qualifications
- High school diploma or equivalent (students currently enrolled welcome)
- Basic computer proficiency and typing skills (40+ WPM)
- Strong verbal communication and active listening abilities
- Customer-focused mindset with patience and problem-solving aptitude
- Ability to work flexible hours including weekends
- No prior experience required - full training provided
- Must be authorized to work in the United States