Job Description
Are you looking for a rewarding career with training provided? We are urgently hiring Customer Service Representatives in Charlotte, NC! No prior experience is necessary—we provide comprehensive on-the-job training to get you up to speed quickly.
Join our dynamic team where you will engage with customers, resolve inquiries, and drive sales growth. We value attitude and work ethic over experience.
Responsibilities
- Handle inbound and outbound customer inquiries with a professional and empathetic tone.
- Resolve customer issues efficiently and escalate complex problems when necessary.
- Assist customers in navigating products and services.
- Collaborate with team members to achieve daily and weekly sales targets.
- Document customer interactions and feedback accurately in the CRM system.
- Participate in ongoing training programs to enhance skills and product knowledge.
Qualifications
- High School Diploma or GED equivalent.
- Strong verbal and written communication skills.
- Basic computer proficiency and typing speed.
- Ability to work in a fast-paced, target-driven environment.
- Reliable transportation is required.
- Willingness to learn and adapt to new software/tools.