Job Description
Launch your career with Albuquerque Community Services! We're seeking motivated individuals for our entry-level Customer Service Specialist role. No prior experience required—just a positive attitude and eagerness to learn. Join our supportive team in the heart of New Mexico and develop valuable skills while serving our diverse community. Enjoy competitive pay, comprehensive training, and growth opportunities within our expanding organization.
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism and empathy
- Process transactions and maintain accurate customer records
- Collaborate with team members to resolve service issues efficiently
- Participate in ongoing training programs to enhance product knowledge
- Support community outreach initiatives during designated events
- Adhere to company protocols and compliance standards
- Contribute to a positive team environment through active participation
Qualifications
- High school diploma or equivalent (GED accepted)
- No prior experience necessary—entry-level candidates encouraged
- Strong verbal communication skills in English
- Basic computer proficiency (typing, email, MS Office)
- Ability to work in a fast-paced team setting
- Reliable transportation to our downtown Albuquerque location
- Flexible availability including some weekends
- Passion for helping others and community engagement