Job Description
We are hiring immediately in Columbus, Ohio!
Apex Columbus Solutions is looking for driven individuals to join our growing team. We offer comprehensive training for all new hires, meaning no prior experience is required to start your career with us.
Are you ready for a role where you can make an impact and earn a competitive salary? We provide the tools, the support, and the roadmap to your success.
Responsibilities
- Manage incoming customer inquiries via phone and email with a focus on resolving issues efficiently.
- Learn and utilize our proprietary CRM software to update customer records and track interactions.
- Collaborate with team leads to understand company products and services in depth.
- Meet daily and weekly performance targets set by management.
- Provide feedback to the training team to help improve onboarding processes.
Qualifications
- High school diploma or equivalent (GED) required.
- Strong communication skills and a professional, friendly demeanor.
- Reliable internet connection and a quiet workspace for remote or hybrid work.
- Eagerness to learn and a positive attitude toward training.
- Ability to work full-time hours, including weekends and holidays.