Job Description
Are you ready to kickstart your career with a company that pays weekly?
We are seeking a motivated and friendly Entry Level Customer Service Representative to join our dynamic team in Oklahoma City, OK. At Apex Support Solutions, we believe in growing our team from within. If you have a positive attitude and a desire to learn, we want to hear from you!
As a Customer Service Representative, you will be the first point of contact for our valued clients. We offer competitive hourly rates, comprehensive training, and a supportive work environment designed for your success.
Why Join Us?
- Weekly Pay: Get paid every week, not bi-weekly.
- No Experience Needed: We provide full paid training.
- Modern Equipment: High-performance laptops and headsets.
Responsibilities
- Communicate effectively with customers via phone, email, and chat to resolve inquiries and issues.
- Process orders, returns, and exchanges accurately and efficiently.
- Maintain a high level of product knowledge to assist customers effectively.
- Document customer interactions and feedback in our CRM system.
- Collaborate with the sales and support teams to ensure customer satisfaction.
- Identify opportunities to upsell products and services to existing clients.
Qualifications
- High school diploma or GED equivalent.
- Basic computer proficiency and typing skills.
- Strong verbal communication and active listening abilities.
- Ability to work in a fast-paced, team-oriented environment.
- Reliable internet connection and home office setup (if remote).
- A positive, professional demeanor with a focus on customer success.