Job Description
Are you ready to launch your career with a dynamic team?
We are an industry-leading organization currently urgently hiring motivated individuals for Entry Level Customer Service positions in Orlando, FL. We specialize in providing top-tier support to our clients and are looking for enthusiastic team players who are eager to learn and grow.
No prior experience is necessary. We provide comprehensive paid training to ensure you have the tools you need to succeed. If you are a hard worker with a positive attitude, this is the perfect opportunity to join a supportive work environment.
Why Join Us?
- Competitive Pay: Earn between $15.00 and $18.00 per hour.
- Full Benefits: Health, dental, and vision insurance available after 90 days.
- Career Growth: Clear pathways for advancement within the company.
- Modern Environment: Work in a state-of-the-art facility with a positive culture.
Responsibilities:
- Handle a high volume of incoming customer inquiries via phone, email, and chat.
- Resolve customer issues and complaints with patience and professionalism.
- Accurately document customer interactions and feedback in our CRM system.
- Identify opportunities to upsell products or services based on client needs.
- Collaborate with team leads to improve service quality and operational efficiency.
- Attend daily training sessions and team meetings to stay updated on company policies.
Qualifications:
- High school diploma or equivalent (GED).
- Must be at least 18 years of age.
- Strong verbal communication skills with a friendly and professional demeanor.
- Ability to work flexible shifts, including weekends and holidays.
- Basic computer literacy and typing skills.
- Reliable transportation and punctuality are a must.
Responsibilities
- Handle a high volume of incoming customer inquiries via phone, email, and chat.
- Resolve customer issues and complaints with patience and professionalism.
- Accurately document customer interactions and feedback in our CRM system.
- Identify opportunities to upsell products or services based on client needs.
- Collaborate with team leads to improve service quality and operational efficiency.
- Attend daily training sessions and team meetings to stay updated on company policies.
Qualifications
- High school diploma or equivalent (GED).
- Must be at least 18 years of age.
- Strong verbal communication skills with a friendly and professional demeanor.
- Ability to work flexible shifts, including weekends and holidays.
- Basic computer literacy and typing skills.
- Reliable transportation and punctuality are a must.