Job Description
Join our dynamic team as an Entry Level Customer Service Representative and launch your career in Detroit's thriving business landscape! No experience required – we provide comprehensive training to set you up for success. Enjoy competitive pay, flexible scheduling, and opportunities for rapid advancement. Apply today and become part of Detroit's next generation of professionals!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Resolve customer concerns using company protocols and problem-solving frameworks
- Document interactions accurately in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Meet daily performance metrics while maintaining high quality standards
- Participate in ongoing training programs to enhance skills
Qualifications
- High school diploma or equivalent (students welcome to apply)
- Strong verbal communication skills
- Basic computer proficiency with ability to learn new software
- Positive attitude and willingness to help others
- Reliable internet connection for remote work options
- Ability to work flexible hours including weekends if needed
- No prior experience required – full training provided