Job Description
Are you looking for a career that puts your financial well-being first? Albuquerque Horizon Staffing is proud to offer daily pay opportunities for motivated individuals ready to start working immediately.
As an Entry Level Customer Service Representative, you will be the face of our brand, ensuring every client interaction is positive and productive. We provide comprehensive training, so no prior experience is necessary—just a great attitude and a willingness to learn.
Join a team that values your time and rewards you for your hard work with immediate access to your earnings.
Responsibilities
- Respond to incoming customer inquiries via phone, email, and chat with empathy and professionalism.
- Resolve customer complaints and issues efficiently to ensure high satisfaction rates.
- Process orders, returns, and exchanges accurately using our CRM software.
- Update customer account information and maintain detailed records of all interactions.
- Collaborate with the sales and logistics team to ensure seamless service delivery.
- Identify opportunities to upsell products or services to meet performance targets.
Qualifications
- High school diploma or GED equivalent required.
- Strong verbal and written communication skills.
- Basic computer proficiency and typing speed of at least 40 WPM.
- Ability to work flexible shifts, including weekends and holidays.
- Must be authorized to work in the United States.
- Previous customer service experience is a plus but not mandatory.