Job Description
Join our award-winning team as an Entry-Level Customer Service Associate and kickstart your career with comprehensive paid training! No prior experience required – we provide all the tools you need to succeed in a dynamic, supportive environment. Enjoy competitive pay, benefits, and growth opportunities while serving our valued clients in the Charlotte area.
Why Join Us?
- Full paid training program (4 weeks)
- Career advancement paths available
- Health, dental, and vision benefits
- Paid time off and holidays
- Modern downtown Charlotte office
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders and resolve service issues
- Document interactions in CRM systems
- Collaborate with team to improve service quality
- Meet performance metrics after training period
- Participate in ongoing skill development sessions
Qualifications
- No experience required – training provided
- High school diploma or equivalent
- Strong communication skills
- Basic computer proficiency
- Positive attitude and team player mindset
- Reliable transportation to office
- Ability to work flexible hours (including weekends)