Job Description
Launch your career in customer service with our comprehensive training program! Tulsa Customer Support Hub is seeking motivated individuals with no prior experience to join our dynamic team as Customer Support Trainees. We provide all necessary training, mentorship, and growth opportunities to help you excel. Enjoy competitive pay, benefits, and a supportive work environment in the heart of Tulsa.
Responsibilities
- Handle customer inquiries via phone, email, and chat with empathy and professionalism
- Master our products/services through structured on-the-job training
- Document interactions accurately in CRM systems
- Collaborate with senior agents to resolve complex issues
- Contribute to team performance goals and quality standards
- Participate in weekly skill-building workshops
Qualifications
- High school diploma or equivalent (students welcome to apply)
- Exceptional verbal/written communication skills
- Strong problem-solving and active listening abilities
- Proficient with basic computer applications
- Positive attitude and willingness to learn
- Reliable internet connection for remote work options
- Ability to work flexible shifts including weekends