Job Description
Join a Team that Cares About Your Growth!
Are you looking for Weekend Shift jobs in Detroit, MI with training provided and the potential to start tomorrow? We are currently hiring Customer Service Representatives to join our high-performing team at our downtown Detroit location.
No prior experience is required. We provide comprehensive on-the-job training to ensure you have the skills you need to succeed. If you are motivated, eager to learn, and looking for a stable career path, we want to hear from you.
Responsibilities
- Handle incoming customer inquiries via phone and email with a professional and empathetic approach.
- Resolve customer issues and complaints efficiently while adhering to company policies.
- Accurately document customer interactions and account information in our CRM system.
- Collaborate with team leads and other departments to ensure customer satisfaction.
- Participate in weekly training sessions to enhance product knowledge and soft skills.
- Maintain a positive and organized work environment during busy weekend shifts.
Qualifications
- High school diploma or GED equivalent.
- Basic computer literacy and typing skills.
- Strong communication skills and ability to speak clearly.
- Willingness to work weekends (Saturday and Sunday).
- Able to pass a background check and drug screen.
- Positive attitude and a willingness to learn.