Job Description
Join a rapidly growing team in Jacksonville, FL! We are currently seeking enthusiastic and motivated individuals to join our customer service department. No prior experience is required. We provide comprehensive on-the-job training to help you succeed from day one.
If you are looking for a stable career with immediate start opportunities and competitive pay, this is the role for you.
Why Join Us?
- Immediate Start: Begin your career as soon as this week.
- No Experience Needed: We value attitude and willingness to learn over previous history.
- Competitive Pay: Earn between $15.00 and $18.00 per hour based on performance.
- Benefits: Health insurance, paid time off, and career growth opportunities.
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
- Resolve customer issues and complaints with patience and effective problem-solving skills.
- Accurately enter and update customer information into our CRM database.
- Assist customers with product information, billing inquiries, and service requests.
- Collaborate with team members to ensure high-quality service delivery.
- Identify opportunities to upsell or cross-sell products to existing customers.
Qualifications
- High school diploma or GED equivalent is preferred but not mandatory.
- Strong verbal communication skills and a friendly, professional demeanor.
- Basic computer literacy and ability to navigate multiple software applications.
- Ability to work in a fast-paced environment with a positive attitude.
- Reliable internet connection and private workspace (for remote/hybrid roles).
- Willingness to complete provided training programs.