Job Description
Start your career tomorrow as a Call Center Agent with Lexington Customer Solutions! We're hiring passionate individuals to join our dynamic team in Lexington, KY. No experience necessary—comprehensive training provided!
Join a company that values growth, offers competitive pay, and provides exceptional benefits. As a key member of our customer service team, you'll directly impact customer satisfaction while developing valuable skills for long-term career advancement.
What We Offer:
- Competitive hourly pay + performance bonuses
- Comprehensive benefits package (health/dental/vision)
- 401(k) with company match
- Paid training and career development programs
- Positive, collaborative work culture
Apply today and begin your journey tomorrow!
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions in CRM systems with accuracy
- Meet performance metrics (call volume, quality, resolution time)
- Collaborate with team members to improve service processes
- Participate in ongoing training and skill development
- Uphold company values and compliance standards
Qualifications
- High school diploma or equivalent
- Exceptional verbal communication skills
- Strong problem-solving and multitasking abilities
- Basic computer proficiency and typing skills
- Positive attitude and customer service mindset
- Ability to work flexible shifts (evenings/weekends)
- No prior experience required—training provided